Our Commitment
Gambling Is Entertainment — Keep It That Way
Gambling should be fun, not a way to make money or solve financial problems.
Only ever gamble with money you can genuinely afford to lose.
Set strict limits and stick to them — both on time and money spent.
Never gamble when you're feeling stressed, upset, or under pressure.
Player Tools
Tools to Help You Stay in Control
Deposit Limits
Set daily, weekly, or monthly deposit limits to keep your spending under control. Limits take effect immediately and can only be increased after a 24-hour cooling period.
Session Time Limits
Define how long each gaming session can last. When your limit is reached, you'll be automatically logged out, helping you maintain healthy gaming habits.
Self-Exclusion
Temporarily or permanently exclude yourself from the Platform. During exclusion, your account is suspended and you will not receive any promotional communications.
Reality Checks
Receive periodic reminders showing how long you've been playing and your current balance — helping you stay aware and in control at all times.
Cooling-Off Period
Take a short break from gambling with a cooling-off period ranging from 24 hours to 6 weeks. This is ideal if you feel your gaming needs a pause.
Activity History
Review your full gaming history including time spent, wins, losses, and deposits to maintain transparency and awareness of your gambling activity.
Warning Signs
Recognise the Signs of Problem Gambling
Problem gambling can affect anyone. If you or someone you care about shows any of the following signs, it may be time to seek support.
Get Help
New Zealand Support Resources
If you're concerned about your gambling or someone else's, free and confidential help is available in New Zealand.
Problem Gambling Foundation of New Zealand
Free, confidential support for anyone affected by problem gambling in New Zealand.
National Problem Gambling Helpline
24/7 free helpline providing counselling, information, and support services.
Gambling Helpline Online
Chat and text-based support for those who prefer not to call.
We're Here to Help
Our support team is available 24/7 to assist you with any responsible gaming concerns. You can access all responsible gambling tools directly from your account settings. Your wellbeing is our highest priority.